MIC Takes Campaign On The Road
March 9, 2010


AMA Critical Of Federal Budget
February 11, 2010

Additional News

2009 Bikes in Stock!!!

Great deals on all leftovers and used bikes!!!

We buy used bikes!!!

Pioneer Valley H.O.G.



Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"you guys are 5 star all the way purchasing my new scoot, Road King that is, was a great expriance made even better by your staff of pros who were friendly and very helpful great job. great bike and a very satisfied customer."
By: Robert    Thorndike,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories: N/A
Parts: N/A

"I bought a 2010 Road King Classic. I couldnt have been happier with the sales team and the whole experience. I've heard about the "Harley Family" and its true. You have to experience it for yourself. It was painless, easy and enjoyable. Thanks for everything."
By: Ron    West Springfield,MA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories: N/A
Parts: N/A

"just bought a 2006 wide glide sales people were great i would buy a harley from southhampton before any other dealership and trust me i have been to all the harley dealers in western ma. and southhampton is first class!!!!"
By: HOMER    ware,MA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories:
Parts:

By: Anonymous    SPRINGFIELD,MA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A

By: Anonymous    Westfield,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"This is the third bike I have bought from Southampton Harley. As always the service department, sales,and parts have been exemplary. I look forword to visiting there dealership and am always treated as a friend not just a customer."
By: Frank    Greenfield,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I want to be a good customer :) thanks"
By: Anonymous    kuwait,NY
Overall Rating:
Purchase: N/A
Sales: N/A
Service: N/A
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A

" My wife Jodi and I were in the market for a new motorcycle. We did our home work on the internet and shopped around. But my experience at Harley of Southampton exceeded my expectations. When we arrived we were warmly greeted by Amy and shown around. She took time to answer my many questions. Once she understood my needs she recommended a couple of bikes which of course I had to take our for a test drive. As it turned out I fell in love with the new 2009 Fat Boy. Amy then introduced me to my sales manager Jon. Jon was a no nonsense guy and no pressure. We sat down and figured out what would work and then Dave over in financing made it happen. We signed the paperwork and rang the bell and everyone came to welcome me and my wife to the family. Now my excitement is peaking and who can buy a bike without adding this touch or that touch. The Guys over in parts and service hooked me right up and knew exactly what I needed. Of course as this was my first Harley I now needed Motor clothes & Merchandise. I kept the poor Girls over there past closing time getting set up with helmets and not once did I feel rushed and they were happy to make sure I had everything I needed. A Huge Thanks goes out to the WHOLE Southampton crew. Sincerely Jeff and Jodi "
By: Jeff    Westfield,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"YOU GUYS ARE AWSOME"
By: mike    pittsfield,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I JUST BOUGHT A USED 97 ROAD KING... CHRIS WAS MY SALES GUY HE GAVE AWESOME SERVICE.. TREATED ME LIKE A QUEEN.. AND DAVE HELP MAKE IT ALL HAPPEN TOO.. GREAT GUYS TO DEAL WITH I LOVE THE BIKE IT IS AN AWESOME RIDE... AND I GET SO MANY PEOPLE WHO STOP AND STARE AT THIS AWESOME HUNTER GREEN ROAD KING.. GREAT JOB GUYS... WOULD BUY MY NEXT BIKE THERE AND RECOMEND ALL MY FRIENDS.."
By: Lynda    ashuelot,NH
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Go Southampton Harley"
By: Harley    westfeild,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"This month marks a year since I bought my 2008 Dyna at Southampton H-D, so I guess it's time for me to comment on the experience. The day I purchased my bike was fun and exciting, and the staff was helpful every step of the way--right up to the ringing of the bell. I ordered a lot of accessories--about $5k worth--that day and during the weeks that followed, and the parts people were exceedingly patient with me, a guy who has trouble making up his mind about just about everything. Throughout the past year, I've had numerous and various dealings with every department at Southampton H-D, and every opportunity has been great, whether I actually spent money or not. I'm treated like an old friend whenever I walk in the doors there, even though they all know I'm not exactly in the market now for a new bike. Granted, I'm a VIP customer, I've spent lots of money on parts, service, and accessories this past year--most recently on the purchase and installation of a 103-inch kit--and any H-D owner is, of course, a potential buyer of a second bike and, so, is likely to get a salesperson's attention; regardless, these days courtesy at the retail level is the exception and one recognize and applaud it when one finds it. I feel like extended family whenever I drop by H-D of Southampton. The guys on the sales floor, welcome me, take the time to answer my questions, and are even willing, busy or not, to take a minute to just talk about bikes, the last ride, or the next one. Bottom line, my friends at Southampton H-D are real motorcycle people who love what they do and are the best around when it comes to serving their customers needs and, of course, helping them make their Harley-Davidson dreams come true. I've never had a bad experience at any H-D dealership, and I've been to quite a few over the years, but in my book these guys, and ladies, are a cut above. Thanks, H-D of Southampton."
By: John    Cummington,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"i was alittle intimated upgrading from a small starter bike to a more powerful 883 sportster. everyone at southampton harley was friendly, understanding, and patient with me. when my transaction was thru i trully felt like i had made new friends with all the staff. its good to be in the harley family."
By: christopher    northampton,MA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories: N/A
Parts: N/A

"Hands down, best everything!"
By: Danielle    Charlton,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance: N/A
Accessories:
Parts:

"I have been to Tibbys,Shenldons,TSI and Framingham. All seem to fail in comparison to my expierience at Soouthampton,they all seemed to be to busy to sell me a bike even when I was the only cusomer there. Now I will be starting my season on a 09 Street Bob from Southampton Harley. Thanks Guys"
By: Jason    Ware,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"this purchase was the 3rd bike purchased at southampton hd and every purchase went smooth and as expected this is a very professional operation and should get the presidents award if harley has such a thing Brian"
By: Brian    Springfield,MA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories:
Parts: N/A

"I am very happy with the experience of purchasing my new Road King, and also how courteous and helpful the staff were. "
By: Don    Bernardston,MA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance: N/A
Accessories:
Parts: N/A

"I was looking to buy a 2009 UltraClassic and had been working with 2 Connecticut dealerships to get the exact bike I wanted. I was being told that what I wanted was not available for at least 6 to 8 weeks. My wife and I were out riding on labor day weekend and just happened by Southampton H-D and stopped "just to take a look". Less than three hours later we walked out as the owners of a Vivid Black UltraClassic with cast wheels and ABS, the exact bike that I was looking for and it included the exact accesories that I wanted to add. Three days later the bike was ready for pick up. I also added the VIP service package since I am not a local and I like to schedule service and wait while it is being performed. The service department has been outstanding. I call a day or 2 before, pull in on Saturday morning and am usually back on the road in a couple of hours. One last comment, this dealership treats you like they value your business at a personal level. You are family not just a walking wallet. This family attitude is evedent at every level of the dealership. Aaron and Patti you have assembled one outstanding team. thank you"
By: Michael    Waterbury,HI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories: N/A
Parts:

"I called all over creation for my chin spoiler,on my 2004 sportey,which is Smokey Gold.When i asked around all the locals,I was told that this color shop option was N/A.I talked to ron who told me he had one (In Stock).what a find.He shipped it out on a friday,and it got to me on monday,wow again.Thanks to the staff H~D Southampton,your the best.Will most certainley be doing buss with you again.Kenney (Albany,NY)"
By: Kenneth    Albany,NY
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance: N/A
Accessories:
Parts:

"I have been a customer of this dealership since I bought my 2002 Heritage Softail from Dianne when Hank owned it. After visiting many Harley dealerships from here to Florida, Vegas and back, I am very satisfied with the outstanding quality of the enterprise. Aarron and Pat are doing their best to keep the dealership clean and neat, making sure there is a nice selection of stock, keeping up with changes such as technology and style, thereby making this business first rate. Few other dealerships compare to Southampton Harley Davidson. I've always been treated warmly by all the staff there and have bought many items over the years. Thanks for all the hard work as it shows in you daily efforts. I'm glad to see a big improvement of the web site. With just a little more work it will be outstanding. I look forward to emails. I would like to know of special events, sales, fashion shows, rides, etc. Happy New Year to you all and best wishes in the years to come. Ride safe, Skip Grant A. G. Golf Club West Springfield, Ma"
By: Skip    Feeding Hills,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance: N/A
Accessories:
Parts:

"I purchased a 2008 Roadking Classic and a 2009 Roadking Classic my experience was great. Excellent Staff, very friendly and knowlegeable. Would highly recommend Harley Davidson of Southampton. Thank you to Aaron"
By: Donald    Orange,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I just wanted to say that the sales staff here is with out a doubt the BEST! I haven't bought my bike yet but have my heart set on a Night Train when my car is payed off. All of my encounters with this store when i have been walking in to gawk at the bikes and get ideas have answered all my question (many) and have taken the time to show me parts and acc that i might want on my bike. when i am ready to buy this will be the place i go for my HD."
By: Mike    West Springfield,MA
Overall Rating:
Purchase: N/A
Sales:
Service: N/A
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A

"I am now the proud owner of new 2008 Dyna Super Glide Custome. I absolutely love the bike. I would not have been able to own a Harley if it wasn't for the help that the sales team did with financing. They all went above and beyond to help me join the Harley owners family. It was a quick and painless experience and was much appreciated. I also know that I payed the very lowest price for the model I purchased. I checked around at other area dealerships, but decided to travel forty minutes to purchase from your dealership. That should speak volumes for your excellent staff and management. Jeremy Rodrigues, Matt Tarsa, and all the other employees are the best I've ever encountered. Thanks again for helping me fulfill the Harley Dream! Sincerely, Jason F."
By: Jason    Enfield,CT
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I have a 1978 sportster that someone had hack the hell out of and i called 4 other harley dealers and your parts team were the only ones that took the time to talk with me and give me options on how to fix what was wrong. Charles in the parts department was very knowledgeable and he took the time to help me find the right parts for my bike. Also everyone at your store is so friendly. I have been in the customer service business for over 10 years and I can tell you, you guys have it right. I will most definitely be back to do business with your dealership. "
By: Jason    Springfield,MA
Overall Rating:
Purchase:
Sales: N/A
Service: N/A
Finance and Insurance: N/A
Accessories: N/A
Parts:

"excellent dealership, owners and staff give 100% plus,would never deal with another harley shop thank for the awesome bike and service"
By: Greg    Southampton,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"A+ purchasing a new 2008 Fat Boy"
By: Chuck    Westfield,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Hello Everyone, How are all of you @ southhampton Harley, I want to take a moment to Say THANK YOU! All of you were wonderful to my family and I, Timming is everything and unfortunatly timming for me right now is not on my side, but when it is there's no need for me to look any where else I WILL be back! I can't say enough about the customer service,and over all knowlage,and professionalism that the stall showed. David Cichonski, Matt T, and Dave Hall Just to mention a few Keep up the great work, you are all fun, I wish I could be riding with you all!!! Soon Take care be safe, Shayne Pedercini, Family"
By: Shayne    pittsfield,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Aaron and Patti, I want to tell you the last few times I have ben in there it has ben great. You have turned that place around in short time and I am proud to say I buy from you and to say you are friends. As you know I am very sick and had stopped ridding for a few years but after going in to meet you guys when the sale was going threw I felt more then welcom to be there and after buying one bike we got off to a bad start but it was all taken care of and I have now as you know bought 3 bikes and a atv since you have taken ownership. I truly was never going to ride again with my health but now I am liveing life and I will buy at least one bike a year till the day i die, Dave Hall and Bob Cayo made buying new bikes a lot of fun and very easy. The girls all go out of there way to help my son and I find what we need and servis has ben great as well.Mike picked my bike up and returned it to me when it needed work and he was also very helpful. Aaron and Patti I want to thank you bolth for everything that you have done for my son and I and even if we are just going by we always stop in just to say hello to all out friends at the New Harley Davidson of Southampton.Thanks again and God Bless.Andrew T Hebert Sr and Andrew T Hebert Jr."
By: Andrew T    Southwick,MN
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I came down on Febuary 16th 2008 on a customer apprecation day because it was my boyfriends first day on the job. I was looking around for baby outfits and one of your staff members pointed me in the right direction with a smile.From as I can see the store is very well maintained very neat, the staff are all very friendly and helpful, I will definitly recommend Harley of Southampton to friends and family who ride motorcycles!"
By: Joscelyn    Palmer,MA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A

"By far the best experience i have had at any dealership. The people there actually know what they are talking about and very friendly. Thank you"
By: Jeff    Pittsfield,MA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories: N/A
Parts: N/A

"I was a little nervous with the new ownership when I started to look at a new bike. But I had nothing but good things to say about the sales staff. I bought a new 08 Street Glide that was not at the dealership. The sales staff called me every step of the way until the bike was delivered. Great Jobs Guys and Thanks"
By: Anonymous    Sterling,MA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A

"I wanna thank all of the staff of Southampton Harley Davidson for making a dream come true for my girlfriend and I. Thanx for the Patientce. No pressure on purchase, answered any questions we had. Very nice atmosphere. Now its time to Ride Thanx again Jim Goodspeed"
By: Jim    Springfield,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories: N/A
Parts: N/A

"I was about to buy a Sportster from another dealer but something just wasn't right - they just weren't really interested in my business and I felt it was because I'm a female rider. The clincher was that during the lead up to the sale, the sales guy walked away from me just before the close and to greet a potential customer (a guy) who had just walked in. So I walked out. Then I used the internet to find another HD dealer and found Southampton HD - and owners Aaron and Patty and their staff. From the moment I walked in I had a 180 degree different experience from that "other" place. I knew I was home and knew I'd buy my bike here. From the sales end (and these people KNOW their bikes!) to the financing end everyone took the time to make sure I had what I needed. I am now happy to say that I ride an 08 FXD Dyna and I love it. I probably visit the Southampton HD once a week now, looking at different parts and accessories (I'm hooked!!). The one thing I will tell you, especially women who are looking for a HD dealer that will respect them as an individual, is that Southampton HD treats you like family. The best part is - they treat you like family whether you buy a bike there or not and that's the truth. My friend has been to the store dozens of times and she's got a Yamaha and it really doesn't matter. She is greeted warmly and welcomed just the same. (Of course I'm trying to get her to trade in that Yamaha for a Sportster but.... ) Sorry this is so long and NO - I don't work for Southampton HD - I'm just a customer who has finally found the "real" deal. Please do yourself a favor and visit them and you'll see what I mean. Especially women who have ever experienced 2nd class treatment at another HD dealer. You won't find that here. See you on the road! DT "
By: Donna    Springfield,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I just had warranty work done on my 05 E.Glide. The service department and manager were excellent to work with. He made it a point to come out and explain to me what went wrong. Also, some diagnostic charges were waived, which made me very happy. I have had service done there a few other times and I was very happy with those as well. I WAS having my bike serviced by another dealership which is much closer to me, but I am no longer for several reasons. "
By: Thomas    Wilbraham,MA
Overall Rating:
Purchase: N/A
Sales: N/A
Service:
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A

" thank you i enjoy my new 07 softail."
By: wayne    ludlow,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"No pressure and a great sales staff. I'll buy my next bike here. The parts guys are very helpful and the selection of accessories and layout of the dealership is top notch. Keep up the great work and good luck as the new owners of the store."
By: Kenneth    Orange,MA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance: N/A
Accessories:
Parts:


Upcoming Events

Chrome Packages

Ask A Tech

Looking for a Harley

Need service?

TV Commercials

Have A Story?

VIP Service

Gift Certificates

Greater Springfield Convention and Visitors Bureau

Policies | Privacy | Terms | Site Map   ©2010 Dominion Enterprises